Do not worry as we are here for your security!
Payments to all orders from Earthpiece are accepted through payment wallets and net banking facilities. We offer safe and secure credit, debit and international banking options to all Visa and MasterCard holders.
Please note that prices for all products include 12% GST.
Payment Gateway Protection
Earthpiece is concerned about your financial security and so, we take all the necessary measures to ensure your protection.
All the payments made are automatically redirected to the acquiring bank payment gateway. The transaction details are captured here on a secure payment page which is then encrypted and securely transmitted to the issuing bank.
Earthpiece cannot have any access to or store the card data at any time during the whole process.
Refer to Earthpiece’s privacy policy to know more about payment gateway protection.
FAQs
1. Is COD available?
We provide COD options only for selected locations. An extra cost of Rs 150 applies to the service.
2. What to do if my card is compromised during the payment?
Immediately abort the transaction and report to your bank, if you suspect any unlawful activity during the payment. Make sure to inform our customer care team, so we can help you ensure your security.
3. What to do if there is a payment gateway error?
The inconvenience may be due to some technical issues; hence, we advise you to try again later. However, if the problem persists, please contact our customer care and they will help you complete the purchase.
Please contact the respected bank in case of a transaction reversal.